Thoughts on design + crafting delightful digital products

Jul 23, 2025
8 min read
Designing for AI (3/12)
Building Trust in AI Systems: The Foundation of User Adoption
75% of users worry about AI misinformation and bias. This article explores how to design transparent, ethical AI systems that users actually trust through practical frameworks for addressing bias, explaining decisions, and maintaining user control.

Jul 11, 2025
4 min read
Designing for AI (2/12)
How to Design User Experiences That Make AI Feel Human
As AI become part of everyday software, product design is evolving from making interfaces to orchestrating intelligent, human-like interactions. This post explores where design fits in the age of AI, the new skills product teams need, and how founders can create agent experiences that feel trustworthy and natural.

Jul 4, 2025
6 min read
Designing for AI (1/12)
Why AI Products Fail (And How Better Design Saves Them)
Most AI products don’t fail because the technology doesn’t work, they fail because the experience doesn’t work and users don’t adopt the product. Complex outputs, confusing interfaces, and broken trust leave users frustrated or skeptical. In this article, we unpack the common reasons AI-powered tools underperform, and how thoughtful design can turn a black box into a trusted co-pilot. If you’re investing in AI, invest in design first.